Returns and refunds

Unopened products in their original sealed packaging can be returned within 30 days of delivery for a full refund of the product price. For safety reasons we cannot accept opened supplements, and we do not refund based on personal results. Before sending anything back, email us with your order number so we can confirm the return address and next steps; return shipping is paid by the customer, unless the order arrived damaged, defective or incorrect.

Refunds go back to your original payment method within 5–10 business days after we receive the return. If your order arrives damaged, defective or incorrect, email us as soon as it arrives with your order number and a photo, and we will arrange a replacement or a refund. The right of withdrawal does not apply to sealed goods which are not suitable for return due to health protection or hygiene reasons if they were unsealed after delivery.

Only unopened goods can be returned.

Last updated: November 5, 2026